Testimonials
What our patients say...
In addition to the reviews that can be left for us on iWantGreatCare, Doctify, Google and Facebook, (links on our homepage), please see further reviews for Kent ENT Partnership below. We really value patient feedback as a way of finding out from our patients how they felt after their appointment, and if there is anything we can improve. We strive to offer the best quality patient care and welcome any feedback that helps us provide a better service.
“Really reassuring, professional, and personable surgeon from consultation to aftercare. I highly recommend Mr Ali Al-lami” June 2025 Seen at KIMS Hospital
“Mr Hone dignosed the likely cause of my discomfort and suggested steps I could take to mitigate this. The throat examination was undertaken with little or no discomfort” June 2025 Seen at KIMS Hospital
“The experience of care at One Ashford Hospital under the care of Mr Al-lami was truly faultless! He gave so much attention to every detail and provided information that resolved any questions or concerns I had. The staff were faultless in their care. My recovery was handled with calm understanding and monitored and handled so well by everyone, including Mr Al-lami. Thank you all so very much” June 2025 Seen at One Ashford Hospital
“Mr Hone waas welcoming, approachable and informative, infact all that I had expected having read his earlier patient reviews” June 2025 Seen at KIMS Hospital
“Outstanding bedside manner, calm, descriptive and reassuring. First class treatment. I would highly recommend Mr Al-lami, he is clearly an expert in his field.” June 2025 Seen at One Ashford Hospital
“The experience of care at One Ashford Hospital under the care of Mr Al-lami as truly faultless! Mr Al-lami gave so much attention to every detail and provided information that resolved any questions or conerns I had. The staff were faultless in their care. My recovery was handled with calm understanding and monitored so well by everyone including Mr Al-lami. Thank you all very much’ June 2025 Seen at One Ashford Hospital
“From the moment of booking an appointment with Mr Hone the service was exceptional. Rebecca and Victoria were extremely helpful and exhibited empathy about my anxiety over my current issue and booked me an appointment within a few days. Mr Hone was so caring, professional and reassured me at my first consultation which has put me at ease, fitting me in for an ultrasound and blood test within 2 days from the appointment. I am due to see Mr Hone in 2 weeks with the results, who I have no doubt, will be charming and kind” May 2025 Seen at KIMS Hospital
“This week I have been taken back by the dramatic effect the surgery has had on my child. I wanted to take the opportunity to thank you all for the wonderful care and support you have provided. It certainly wasn’t a straightforward process but throughout the team were very supportive. Then the outstanding care on the day from Mr Hone and the team was so comforting. Anyone with children will truly understand the unwavering and deepest fear of putting the life of the most precious person in someone else’s hands. I’m so grateful it was Mr Hone, his extensive knowledge, experience and caring nature. A heartfelt thank you.” April 2025 Seen at One Ashford Hospital and Spencer Private Hospitals
“This was my second consultation. Mr Al-lami put me at ease immediately and explained everything very well. He is so kind and caring. I would not hesitate in recommending him to anyone’ April 2025 Seen at KIMS Hospital
“I was put at ease when I met Mr Al-lami. He explained everything in a way I understood and made me feel confident about my procedure. Extremely knowledgeable and professional” April 2025 Seen at KIMS Hospital
“I was concerned about the process as I had never had a general anaesthetic before. Mr Hone was so professional and engaging throughout. He reassured me from the initial consultation, and at all subsequent meetings. His bedside manner was exemplary. I cannot recommend more highly.” February 2025 Seen at One Ashford Hospital
“I felt full of confidence in Mr Hone. The procedure was explained fully and he showed a caring nature and personalised approach.” February 2025 Seen at KIMS Hospital
“Mr Hone was the perfect example of a top Consultant. He was kind, caring and put my daughter at ease.” January 2025 Seen at Spencer Private Hospital, Ashford
“Mr Al-lami was very calm and able to ease my anxiety at the appointment. He was clear, provided excellent advice adn was transparent about cost and process. I felt well cared for and reassured during the consultation.” November 2024 Seen at Sevenoaks Medical Centre
“Mr Hone made me feel at ease before and after my operation. He gained my trust with his expertise and professionalism.” November 2024 Seen at One Ashford Hospital
“Friendly, very informative pre o and post op. Made me feel at ease about the whole procedure.” November 2024 Seen at KIMS Hospital
“Brilliant overall. Mr Hone was very welcoming and obviously professional, which makes for a relaxed patient” September 2024 Seen at KIMS Hospital
“Mr Hone was extremely professional, with very good people skills. He could tell that I was very nervous and made sure to explain everything in detail and that I understood clearly.” August 2024 Seen at KIMS Hospital
“Mr Al-Lami filled me with confidence and was a professional doctor. He clearly explained everything to me and gave me a full examination, and gave me a detailed explanation of what he was intending going forward 10/10”. July 2024 Seen at KIMS Hospital
“I have already given a glowing report on the whole team involved in my surgery as a daycase at One Ashford Hospital. Mr Hone is clearly a highly skilled surgeon, meticulous in his preliminary clinical assessments and appropriate investigations. My case was quite complicated, but Mr Hone’s care and precision has made the whole process easeful and I seem to be recovering more quickly than anticipated. I can also add that Mr Hone has a relaxed but attentive manner, listening carefully and in a friendly, respectful fashion”. March 2024 Seen at One Ashford Hospital
“Mr Hone is highly qualified, technically skilled, professionally knowledgeable and up to date in his speciality. I have found him consistently friendly, informative and empathetic. I shall be booking a procedure with confidence, knowing that Mr Hone has taken care to explain the nature and likely outcome of it”. January 2024 Seen at One Ashford Hospital
“A special thanks to Mr Al-lami for the wonderful job you did on my nose. You would not know that I had had an operation!”. J.N. December 2023
Seen at KIMS Hospital, Maidstone
“Mr Al-lami was very caring, I felt heard and he explained everything. I just knew I would receive excellent care. All the staff were kind and friendly. The environment was welcoming. Everything was excellent 10/10” B.S. October 2023
Seen at KIMS Hospital, Maidstone
“Dr Al-lami was fantastic. He was very thorough and explained everything clearly. He answered all our concerns and left us well assured of the treatment plan. T.J. September 2023
Seen at KIMS Hospital, Maidstone
“It’s been nearly two weeks since my son’s surgery to insert Grommets and remove his adenoids. I can’t tell you what a difference this procedure has made to my little boy. His balance, hearing and speech have already improved, despite it only being 12 days. The care that we received was wonderful and I know that none of this would have happened without the care that you put in. I’m so grateful to you for supporting us.” L.L. May 2023
Seen at Spencer Private Hospital, Ashford
“Mr Al-lami and the team were great. The nurse helped with our baby throughout the appointment and Mr Al-lami was very thorough and answered all our questions.” L.C. March 2023
Seen at KIMS Hospital, Maidstone
“I cannot recommend Mr Al-lami highly enough. From the initial consultation, surgery and post-op appointment, the care for my son has been outstanding. The difference in his speech since the surgery is huge and I am so happy with the progress he has made. Thank you all so much!” J.B. March 2023
Seen at Spencer Private Hospital, Ashford
“Five stars – because the treatment/service/care and explanations were first class and Mr Al-lami was the best ENT Specialist I have ever seen. He could not have done anything better.” J.C. February 2023
Seen at Sevenoaks Medical Centre
“Mr Al-lami is such an amazing Doctor, so talented. He did my surgery which was difficult – but he was successful. Many many thanks, I would definitely give him an A**. I can’t speak highly enough of him” J.R-M. February 2023
Seen at KIMS Hospital, Maidstone
“Mr Al-lami is a fantastic surgeon who built a rapport with us in the hospital. Really great aftercare too. Couldn’t ask for a better surgeon for my son” J.R. October 2022
Seen at KIMS Hospital
“To Mr Hone and all the staff, Thank you so much for the brilliant care you provided me last month. You’re all so lovely and helpful!” F.R. August 2022
Seen at One Ashford Hospital
“I was given great, concise options around how to proceed forward with surgery, weighing up the pros and cons. The process from understanding everything about the procedure to the pre-assessment to going into surgery was very seamless and easy. Mr Hone did not sugar coat it and said I would experience pain/discomfort afterwards – which was good preparation for what to expect after surgery. “ E.R. August 2022
Seen at One Ashford Hospital
“Mr Hone was very reassuring and knowledgeable in diagnosing our son’s ENT issues. Excellent and efficient admin who kept us informed every step of the way.” H.C. June 2022
Seen at One Ashford Hospital
“Mr Al-Lami was very kind and understanding from the start. He put me at ease and took the time to listen to me and explained what was going to happen. Very pleased with the service he provided. Mr Hone was very thorough with his questions and plans for further investigation of my problem. I’m looking forward to future consultations.” D.M. May 2022
Seen at KIMS Hospital Maidstone
“It was so lovely to meet Mr Ali Al-lami yesterday, he went through all my symptoms, went through a few tests with me and diagnosed me. It was such a relief for someone to actually tell me what was wrong as everyone else just kept fobbing me off. Everything was explained well. I am very happy with how my appointment went.” June 2025 Seen at KIMS Hospital
“I saw Mr Hone initially regarding my hearing tests. He was lovely and explained what I was having done. I felt very well cared for. Also, the Audiologist was brilliant” Seen at KIMS Hospital June 2025
“As patient and next of kin we have never experienced the excellent hospital care and attention we received at One Ashford Hospital. Mr Al-lami left nothing to leave us confused or concerned about, his helpful comments and explanations were faultless and we would sincerely like to thank him and all the staff for their wonderful care and attention. Nothing was too much, all the staff were constantly checking and caring in the nicest possible ways to ensure the patient was comfortable and resting peacefully. Thank you all so very much. You were brilliant!” June 2025 Seen at One Ashford Hospital
“Mr Hone was reassuring, very pleasant and extremely professional. I felt confident that he was an expert in his field and that I was receiving excellent care” June 2025 Seen at KIMS Hospital
“I was put at ease when I met Mr Al-lami, who explained everything in a way I understood and made me feel confident about my procedure. Extremely knowledgeable and professional” May 2025 Seen at KIMS Hospital
“Such relief to receive honest, professional, fast service. Simple to arrange appointment. No queue and seen promptly. Mr Hone obviously knew immediately what my problem was, and I was very reassured!” April 2025 Seen at KIMS Hospital
“I was nervous about going private and uncertain of what the outcome of my circumstances would be, but Mr Al-lami put me at ease instantly with his kind and caring manner. I felt totally safe in his care and trust that he did the best for me. He is an asset to KIMS Hospital and I would highly recommend anyone with ENT issues to seek his expert help. Thank you Mr Al-lami!” February 2025 Seen at KIMS Hospital
“Mr Al-lami provided excellent care and explained everything clearly. I felt confident and well looked after” February 2025 Seen at KIMS Hospital
“Mr Hone explained everything to me before and after the operation. He has a charming manner and I could not be more satisfied” November 2024 Seen at One Ashford Hospital
“Mr Ali Al-lami is a charming, friendly and most competent Consultant. He completely put me at ease and was most professional” October 2024 Seen at KIMS Hospital
“Mr Al-lami immediately put me at ease. He quickly diagnosed my problem and the treatment I required and explained everything to me clearly. I won’t hesitate to use him again should I have further issues with my hearing” September 2024 Seen at KIMS Hospital
“Mr Hone explained things very clearly to me in terms of what was recommended, made sure I understood what was happening when I was at the Hospital and explained the follow up process. I highly recommend Mr Hone” September 2024 Seen at One Ashford Hospital
“I got an appointment the next day after calling the clinic. Mr Al-lami listened to my problem and booked me for surgery in 4 weeks time. I feel relieved that finally something will be done” August 2024 Seen at KIMS Hospital
“Mr Hone listened to me, was very thorough and provided me with an explanation of the cause of my symptoms and suggested a treatment. He had an excellent caring manner and I felt at ease and have confidence in his advice” May 2024 Seen at One Ashford Hospital
“The hospital and team have been outstanding, our son has additional needs and is really anxious in medical environments, they went above and beyond to support him both prior to and on the day of the operation. The support we received as a family was first class and Mr Hone is an expert in his field. The whole team on the day were incredible, they listened, were informative and they absolutely treated our little boy with care, kindness and respect. I have nothing but high praise for the whole team. The operation was a success and we are so grateful to everyone who made it possible” March 2024
Seen at Spencer Private Hospitals
“I was very impressed with my appointment. I was exceptionally well looked after and relieved that I have a plan to improve things. Thank you.” March 2024
Seen at Sevenoaks Medical Centre
“Put me at ease. Explained everything in detail and made sure I understood. Thank you”. January 2024
Seen at KIMS Hospital
“Mr Hone was most pleasant and extremely informative as to my problems. He gave me such useful information which I will take on board and which will hopefully benefit me. He has followed up the consultation with a letter setting out just what my problems are and all being well, I shall return in 3 months to see him again. Thank you.” C.S. January 2024
Seen at KIMS Hospital
“Consultation was friendly, efficient and beneficial. Thank you Mr Al-lami” J.D. October 2023
Seen at Sevenoaks Medical Centre
“All round great service. The operation was done with no concerns. All involved were great and made the experience easy to deal with. 10/10 – a great outcome.” D.S. July 2023
Seen at Spencer Private Hospital, Ashford and KIMS Hospital, Maidstone
“It was nice to have an appointment with Mr Hone where you knew someone was listening to you and your complaints. Very thorough examination and clear for what I need to do to rectify the problem. 10/10 “ L.C. June 2023
Seen at KIMS Hospital, Maidstone
“A massive thank you to Mr Al-lami and his team for their outstanding care and compassion “ N.M. May 2023
Seen at KIMS Hospital, Maidstone
“My experience with seeing Mr Hone has been fantastic, and the service that you have provided has been second to none – so thank you so much for that. ” L.L. March 2023
Seen at KIMS Hospital, Maidstone
“My son is like a new little boy after having his Grommets inserted. The staff have been so kind and helpful Thank you so much ” K.C. March 2023
Seen at Spencer Private Hospital, Ashford
“Mr Hone’s care has been excellent. He takes the time to listen and explain everything which is really appreciated. He is both friendly and helpful. I am very happy with my care.” F.R. September 2022
Seen at One Ashford Hospital
“Mr Hone was very thorough with his questions and plans for further investigation of my problem. I’m looking forward to future consultations.” A.L. April 2022
Seen at One Ashford Hospital
“Very welcoming and pleasant, thorough, and informative. As good as a medical consultation can be.” R.S. March 2022
Seen at KIMS Hospital Maidstone Hospital
“This is the first time that I have used private medical treatment and found the experience very straight forward and efficient.” J.G. March 2022
Seen at KIMS Hospital Maidstone Hospital
